This policy was last updated on 7th September 2024
By continuing to browse and use this website, you are agreeing to comply with the following policy. If you disagree with any part, please do not use the website.
This Privacy Policy governs the manner in which GRL PWR Creative collects, uses, maintains, and discloses information collected from users of the site (www.grlpwrcreative.com). This privacy policy applies to the site and all products and services offered by GRL PWR Creative through this site.
Contact details
Email: enquiries@grlpwrcreative.com
Information we collect and use, and why
To provide services and goods, including delivery:
- Names and contact details
- Purchase or account history
For service updates or marketing purposes:
- Names and contact details
- Marketing preferences
- IP addresses
- Records of consent, where appropriate
For dealing with queries, complaints or claims:
- Names and contact details
- Purchase or service history
Lawful bases and Data Protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with.
Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure – You have the right to ask us to delete your personal information.
Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.
Your right to object to processing – You have the right to object to the processing of your personal data.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- When a client purchases a product or service, we will contact them with relevant information to allow us to update them.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
How long we keep information
- Email list subscription – until unsubscribe occurs
- Purchase information – 7 years (unless erasure is requested prior)
- Complaints or enquiries – indefinitely (unless erasure is requested)
Who we share information with
Transpond – email service provider
This data processor does the following activities for us: hold data for email marketing and provide email services.
Web browser cookies
This website uses cookies to monitor browsing preferences and enhance user experience. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Website comments
Comment Content
We reserve the right to remove any content, without prior notice.
You should not include any content which could be deemed to be inappropriate, offensive, defamatory or abusive.
Ownership of Comment Content
You retain ownership of content of any comments you post on this site. However you grant us a license to publish and display your comment(s). This license is irrevocable, non-exclusive, worldwide, and royalty-free.
You grant us the right to store, display and republish your comment(s).
Comment Privacy
You may comment anonymously or under a name/username. The email address you use to submit a comment will not be displayed on our site and will not be sold, shared or used to contact you unless you request to be contacted.
Liability
We expressly disclaim any and all liability that may result from any comment you leave on this site. By commenting on this site, you agree that you retain all ownership rights for the comments you post on this site and that you will relieve us from any and all liability that may result from those postings.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy policy.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Changes to policy
We reserve the right to make changes to the Privacy Policy, at any time, without prior notice. Your continued use of the site after any such changes constitutes your acceptance of the new terms.
Please review this policy periodically for alterations.